Service Name: DMV - NEW MOTOR VEHICLE BOARD - CONSUMER MEDIATION SERVICES

Organization Name: CALIFORNIA DEPARTMENT OF MOTOR VEHICLES

• Description: Designed to provide amicable mediation to consumers involved in disputes or has a complaint against a new vehicle dealership, manufacturer, or distributor licensed to do business in California.Acts as a neutral mediator between the disputing parties to promote a mutually acceptable resolution. Information gathered through the mediation process may be used in arbitration and/or court proceedings under the Lemon Law.Mediation Services FAQ's
• Website: http://www.nmvb.ca.gov
• Email: nmvbmediation@nmvb.ca.gov
• Phone(s): (916) 445-1888
• Hours: Monday through Friday 8 am - Noon, 1 pm - 5 pm
• Eligibility: Open.
• Requirements: Pertinent documents, photographs, or any additional information the consumer may want considered. Attachments may be e-mailed to nmvbmediation@nmvb.ca.gov or mailed to the Board's mailing address at PO Box 188680, Sacramento, CA 95818-8680.
• Areas Served:
  • United States
• Categories:
  • Automobile Complaints
  • Mediation
  • Consumer Protection Agencies