Service Name: SAFETY NET PROGRAM/THE STORM INCONVENIENCE PAYMENT

Organization Name: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

• Description: Offers payments of $25 to $100 (depending on the length of power outage) to residential customers, who have gone without power for 48 hours or longer due to severe events, like storms. Does not apply to PSPS events. Payments are sent automatically within 60 to 120 days of outage. No need to apply.
  
  Visit PG&E's Safety Net Program for more information.
• Website: https://www.pge.com/
• Phone(s): (800) 743-5000, (888) 743-4743
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: Must be residential customer impacted by power outage of more than 48 hours due to a severe events, like storms (as determined by PG&E). Must have rate schedule E-1, E-6, E-7, E-8, EM, ES, ESR, ET, E-TOU or EV. You may also be enrolled in programs such as CARE or Medical Baseline Allowance.
  Not eligible if access to PG&E electric facilities is blocked due to mudslides, road closures or other issues.
  Not eligible if customer's equipment prevented PG&E from restoring power.
  Outages must be the result of a major weather-related event that caused significant damage to PG&E distribution system.
  Public Safety Power Shutoff events are not eligible for this payment.
  Outages must last more than 48 hours.
• Requirements: None
• Areas Served:
  • Marin United States
  • Alameda United States
  • Glenn United States
  • Madera United States
  • Monterey United States
  • Sierra United States
  • Merced United States
  • Plumas United States
  • Modoc United States
  • San Mateo United States
  • San Benito United States
  • Yuba United States
  • Kings United States
  • Yolo United States
  • Sutter United States
  • San Francisco United States
  • Tulare United States
  • Tuolumne United States
  • Stanislaus United States
  • Santa Barbara United States
  • Contra Costa United States
  • Solano United States
  • Colusa United States
  • Mendocino United States
  • San Luis Obispo United States
  • Amador United States
  • Santa Cruz United States
  • Fresno United States
  • Alpine United States
  • Humboldt United States
  • Mariposa United States
  • Kern United States
  • Calaveras United States
  • Riverside United States
  • Santa Clara United States
  • Nevada United States
  • Sacramento United States
  • Lassen United States
  • Napa United States
  • Del Norte United States
  • El Dorado United States
  • Imperial United States
  • Butte United States
  • San Joaquin United States
  • Lake United States
  • Placer United States
• Categories:
  • Electric Service Payment Assistance