Service Name: SAFETY NET PROGRAM/THE STORM INCONVENIENCE PAYMENT

Organization Name: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

• Description: Offers payments of $25 to $100 (depending on the length of power outage) to residential customers, who have gone without power for 48 hours or longer due to severe events, like storms. Does not apply to PSPS events. Payments are sent automatically within 60 to 120 days of outage. No need to apply.
  
  Visit PG&E's Safety Net Program for more information.
• Website: https://www.pge.com/
• Phone(s): (800) 743-5000, (888) 743-4743
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: Must be residential customer impacted by power outage of more than 48 hours due to a severe events, like storms (as determined by PG&E). Must have rate schedule E-1, E-6, E-7, E-8, EM, ES, ESR, ET, E-TOU or EV. You may also be enrolled in programs such as CARE or Medical Baseline Allowance.
  Not eligible if access to PG&E electric facilities is blocked due to mudslides, road closures or other issues.
  Not eligible if customer's equipment prevented PG&E from restoring power.
  Outages must be the result of a major weather-related event that caused significant damage to PG&E distribution system.
  Public Safety Power Shutoff events are not eligible for this payment.
  Outages must last more than 48 hours.
• Requirements: None
• Areas Served:
  • Solano United States
  • Amador United States
  • Tulare United States
  • Stanislaus United States
  • Imperial United States
  • San Francisco United States
  • Alpine United States
  • Nevada United States
  • San Benito United States
  • Lassen United States
  • Colusa United States
  • Mariposa United States
  • Sutter United States
  • Madera United States
  • Kings United States
  • Napa United States
  • Monterey United States
  • Calaveras United States
  • Kern United States
  • Del Norte United States
  • Humboldt United States
  • Mendocino United States
  • El Dorado United States
  • Plumas United States
  • Lake United States
  • Fresno United States
  • Modoc United States
  • Sierra United States
  • Alameda United States
  • Butte United States
  • Tuolumne United States
  • Yolo United States
  • Santa Barbara United States
  • Glenn United States
  • San Joaquin United States
  • Santa Cruz United States
  • Merced United States
  • Marin United States
  • Contra Costa United States
  • Sacramento United States
  • Riverside United States
  • Santa Clara United States
  • Placer United States
  • Yuba United States
  • San Luis Obispo United States
  • San Mateo United States
• Categories:
  • Electric Service Payment Assistance