Service Name: HEALTH INSURANCE COUNSELING AND ADVOCACY PROGRAM (HICAP)
Organization Name: KERN COUNTY AGING AND ADULT SERVICES
Location
Location Name: AGING AND ADULT SERVICES
- Accessibility: ADA accessible
- Physical Address: 5357 Truxtun Avenue, Bakersfield, CA, 93309
- Mailing Address: 5357 Truxtun Avenue, Bakersfield, CA, 93309
- Description: Covid-19 update (10/22/20):office is closed to the public, but services are still available by phone.
Provides free and unbiased help with insurance issues. Including Medicare, Medical, HMO's, and longterm care insurance.
Individual counseling includes:- - Rights as a Medicare beneficiary
- Understanding Medicare benefits
- Understanding long-term care options
- Evaluating options to supplement Medicare
- Understanding medicare savings programs
- Review and appeal assistance of claim denials
- Provider communication and coordination of benefits
HICAP counselors will not:- - Sell any product
- Charge for any service
- Make any decisions for the individual - Website: http://www.kerncounty.com
- Email: aginginfo@kerncounty.com
- Phone(s): (661) 868-1067, (800) 510-2020, (661) 868-1000
- Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
- Eligibility: - Must be resident of Kern County
And one of the following:
- Current Medicare beneficiary
- Representatives of Medicare beneficiaries
- Individuals needing information on long term care insurance
- Adults (age 18-65) with disabilities and other special needs
- Individuals (age 65 or older) who are eligible for Medicare or are planning for retirement - Requirements: None
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Areas Served:
- Kern United States
- Categories:
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Contacts:
- Lupe Garcia, Program Manager, aginginfo@kerncounty.com