Service Name: COMMUNITY CONFLICT RESOLUTION UNIT (CCRU)

Organization Name: CALIFORNIA STATE CIVIL RIGHTS DEPARTMENT (CRD)

• Description: Provides alternative dispute resolution for people who live in California experiencing discrimination, hate incidents, or hate crimes. There are no geographic restrictions.The Community Conflict Resolution Unit (CCRU) works with communities, and/or local and state public bodies to constructively manage or resolve conflict, minimize or eliminate the potential for violence, reduce or eliminate antagonism within communities, or help them reach mutually acceptable outcomes. CCRU provides assistance only when requested and when initiated due to a hate or discrimination related community dispute, disagreement, or difficulty which impairs the rights of persons in those communities under the Constitutions and laws of the United States or California. Visit https://calcivilrights.ca.gov/disputeresolution/#conflictBody for additional program details Additional mediation services are available for individuals who have filed a complaint at https://calcivilrights.ca.gov/complaintprocess/content=fileComplaint+fileComplaintBody
• Website: http://calcivilrights.ca.gov/disputeresolution/#conflictBody
• Email: CCRU@calcivilrights.ca.gov
• Phone(s): (800) 884-1684
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Individuals experiencing a hate incident or hate crime
• Requirements: None
• Areas Served:
  • United States
• Categories:
  • Alternative Dispute Resolution