Service Name: SACRAMENTO HOUSING AND REDEVELOPMENT AGENCY - OMBUDSMAN PROGRAM
Organization Name: SACRAMENTO HOUSING AND REDEVELOPMENT AGENCY
Location
Location Name: SHRA - HOUSING INTAKE & SERVICES
- Accessibility: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
- Physical Address: 630 I Street, Sacramento, CA, 95814
- Mailing Address: 630 I Street, Sacramento, CA, 95814
- Description: Provides an impartial intermediary to help resolve complaints or disputes involving the SHRA's Conventional Public Housing Program reported by housing program participants, community members, business owners, or other individuals or organizations.Getting Started:A problem has a greater chance of being resolved if the complainant is willing to be part of the solution. The Ombudsman should be contacted after all other attempts to resolve a complaint or dispute have failed.Before contacting the Ombudsman, the complainant should follow a series of steps to try to achieve resolution. Responses received at each step should be documented in detail to better assist the Ombudsman in conducting a thorough review of the complaint.For a complete description of the required steps and process, please visit the website.
- Website: http://www.shra.org/ombudsman
- Email: ombudsman@shra.org
- Phone(s): (916) 449-1299, (916) 444-9210
- Hours: Phone Assistance: Monday through Friday 9 am - 5 pm
- Eligibility: Participants of rental assistance program through the Housing Authority (Housing Choice Voucher/Section 8 or Public Housing).
- Requirements: No information has been provided by Agency.
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Areas Served:
- Sacramento United States
- Categories: