Service Name: LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (HEAP)

Organization Name: NORTH COAST ENERGY SERVICES (NCES)

• Description: Provides assistance to low-income individuals with home weatherization and utility bill payment. Individuals can qualify once a year to receive assistance. Weatherization services include:
  • Heating and gas appliance inspection and repair or replacement
  • On-site home inspection to determine energy losses
  • Installation of energy conservation and heat loss measures
  • Post-work inspection for quality, and safety
  Utility bill assistance is available for individuals one time per program year for income eligible households. Also assists with past-due water or sewer bills. Households do not have to have a shut-off notice or be shut-off to receive assistance.
  
  Visit the website to apply online. Note: Online applications do not include water assistance.
• Website: http://www.nces.org
• Email: outreach@nces.org
• Phone(s): (844) 742-6925, (800) 233-4480, (707) 463-0303, (707) 463-0637
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Open to low-income individuals in Mendocino County who meet the income guidelines by household size. Call for details on income guidelines. Households facing shutoff (customer has received 15-day or 48-hour notice) may receive immediate utility bill help at emergency service sites.
• Requirements: Income verification from every adult in the home covering the past 30 days from when they apply; current month's electric and gas bills; wood/propane/kerosene costs if used in the home, clear readable copy of applicants valid ID card.
• Areas Served:
  • Mendocino United States
• Categories:
  • Electric Service Payment Assistance
  • Weatherization Programs
  • Gas Service Payment Assistance