Service Name: OMBUDSMAN PROGRAM

Organization Name: AREA 1 AGENCY ON AGING

• Description: The Long-Term Care Ombudsman Program is mandated in the federal Older Americans Act and the state Older Californians Act. The Office of the State Long-Term Care Ombudsman Program (OSLTCO and its local coordinators are responsible for recruiting, training, and supervising the volunteer Ombudsman representatives, who then perform regular on-site visits to long-term care facilities. An "Ombudsman" is a trained and certified advocate. Ombudsman advocacy roles take two forms: 1) to receive and resolve individual complaints and issues by, or on behalf of, residents and patients of long-term care facilities; and 2) to pursue resident advocacy in the long-term care system, its laws, policies, regulations, and administration through public education and consensus building.It is the primary responsibility of the Long-Term Care Ombudsman Program to investigate and endeavor to resolve elder abuse complaints made by, or on behalf of, individual residents in long-term care facilities. These facilities include nursing homes and residential care facilities for the elderly.
• Website: http://www.a1aa.org/programs-and-services/ombudsman-program
• Email: ombudsman@a1aa.org
• Phone(s): (707) 269-1331, (707) 269-1330
• Hours: No information has been provided by Agency.
• Eligibility: No information has been provided by Agency.
• Requirements: No information has been provided by Agency.
• Areas Served:
  • Humboldt United States
• Categories:
  • Senior Advocacy Groups