Service Name: REACH PROGRAM

Organization Name: PACIFIC GAS AND ELECTRIC COMPANY

• Description: Provides utility assistance for low-income families during a crisis. Eligible applicants may receive an energy credit for up to $1,000 based on the past due bill.
• Phone(s):
• Hours: Application process is available online 24/7
• Eligibility: To be eligible, a customer must: -Have a residential account with a utility company in the name of an adult living in the household -Have a past due balance of no more than $2000 -Have a past due balance, have received a 15 day or 48 hour disconnection notice, or have been disconnected -Not have received REACH assistance within the past 12 months -Must meet the following income guidelines: Household Size Income 1-2 $39,440 or less 3 $49,720 or less 4 $60,000 or less 5 $70,280 or less 6 $80,560 or less 7 $90,840 or less 8 $101,120 or less 9 $111,400 or less 10 $121,680 or less Each additional person, add $10,280 This is not an all-inclusive list and is subject to periodic modifications. All guidelines are established by the REACH program.
• Areas Served:
  • Glenn United States
  • Butte United States
• Categories:
  • Utility Service Payment Assistance
  • Utility Disconnection Notification