Service Name: CUSTOMER ASSISTANCE PROGRAM (CAP) - CAL WATER

Organization Name: CALIFORNIA WATER SERVICE COMPANY (CAL WATER)

• Description: Provides a discount off the monthly water service charge for qualified low-income residential customers in California. Savings vary based on the size of water meter customers have and the attendant service charges that go along with that size of meter. Program is not retroactive.
• Website: http://www.calwater.com
• Email: cap@calwater.com
• Phone(s): (925) 447-4900, (877) 419-1701
• Hours: Mon 8am - 5pm ; Tue 8am - 5pm ; Wed 8am - 5pm ; Thu 8am - 5pm ; Fri 8am - 5pm ; Sat; Sun;
• Eligibility: Must have the Cal Water bill in their name. -Must live at the address where the discount will be received. -Household must meet the income guidelines Household Size 1-2 3 4 5 6 7 8 Total Combined Annual Gross Income $39,440 $49,720 $60,000 $70,280 $80,560 $90,840 $101,120 (Add $10,280 for each additional household member) or someone in household must be enrolled in a qualified public assistance program. (Example: Bureau of Indian Affairs General Assistance CalFresh SNAP CalWORKS/Temporary Assistance for Needy Families (TANF) CARE (gas & electric company discount) Head Start Income Eligible (Tribal only) Low-Income Home Energy Assistance Program (LIHEAP) Medicaid/Medi-Cal for Families A & B National School Lunch Program (NSLP) Supplemental Security Income (SSI) Tribal TANF Women, Infants, and Children Program (WIC)) -Must notify Cal Water if household no longer qualifies for the CAP discount. -Are required to recertify eligibility every two years (four years if individuals have documentation proving they are handicapped or elderly (62 or older))
• Requirements: Following enrollment, individuals may be required to provide proof of eligibility.
• Areas Served:
  • United States
• Categories:
  • Water Service Payment Assistance