Service Name: OFFICE OF HEALTH EQUALITY
Organization Name: ALAMEDA COUNTY BEHAVIORAL HEALTH CARE SERVICES (ACBHCS)
Location
Location Name: OAKLAND- 2000 EMBARCADERO COVE
- Accessibility: Fully accessible to individuals using mobility aids
- Physical Address: 2000 Embarcadero Cove, Suite 400, Oakland, CA, 94606
- Mailing Address: 2000 Embarcadero Cove , Suite 400, Oakland, CA, 94606
- Description: Responds to complaints, grievances, and appeals from clients and family members on care and treatment in Mental Health and Alcohol and Drug facilities. Suggestions, comments, and grievances on the Behavioral Health Care System of Care are also handled. After call is received, CFA Specialist will attempt to resolve issue to caller's satisfaction. If caller is dissatisfied with the resolution, caller may request a hearing for committee review. Notice of Action-Appeals and Expedited Appeals will be handled by the Authorization Department.
- Website: http://www.acbhcs.org
- Phone(s): (800) 896-4042, (800) 779-0787, (800) 734-2504, (800) 896-2512
- Hours: Mon 8:30am - 5pm ; Tue 8:30am - 5pm ; Wed 8:30am - 5pm ; Thu 8:30am - 5pm ; Fri 8:30am - 5pm ; Sat; Sun;
- Eligibility: Open to all.
- Requirements: No Information has been provided by Agency.
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Areas Served:
- Alameda United States
- Categories: