Agency: CALIFORNIA DEPARTMENT OF BUSINESS OVERSIGHT
Provides protections to consumers and services to businesses engaged in financial transactions. Also licenses and regulates a variety of businesses. This includes the offer and sale of securities and franchises and off-exchange commodities. Oversees operations of state-licensed financial institutions
Serves the interests of California's consumers by ensuring a standard of professionalism in specific industries and promoting informed consumer practices. Provides the public with information on safe consumer practices, within the business categories they regulate, in an effort to protect the public from unscrupulous or unqualified people who promo...
Agency: UNITED STATES FOOD AND DRUG ADMINISTRATION (FDA)
The FDA is responsible for, and provides information about: Protecting the public health by assuring that foods (except for meat from livestock, poultry and some egg products which are regulated by the U.S. Department of Agriculture) are safe, wholesome, sanitary and properly labeled; ensuring that human and veterinary drugs, and vaccines and oth...
Provides information, referral and mediation of consumer/business disputes for goods or services purchased. Offers landlord-tenant and neighbor to neighbor mediation. Provides education to consumers, retailers, neighbors, landlords, tenants and others and is a public resource for consumer rights information.Prosecutes civil and criminal violations ...
Provides rights protection and advocacy for all mental health consumers residing in both Santa Cruz and San Benito counties. Also monitors mental health facilities for compliance with patient's rights. Receives, investigates and takes action to resolve complaints concerning denial of rights of recipients of mental health services
Advances consumer rights nation-wide by referring complaints, publishing educational materials in multiple languages, advocating for consumers in the media and before lawmakers. Also compares prices on credit cards, bank accounts, and long distance services. Offers advice to consumers about their rights.
Agency: UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION
Answers questions and provides material about consumer product safety. This includes: Product hazards Product defects Injuries sustained as a result of using a product.Literature is available in several languages. Offers hotline to report and inquire about unsafe products.
Individuals can register their telephone number on the do not call list. They can also file a complaint if they receive an unwanted telemarketing call after their number was on the National Registry for 31 days.
Agency: Better Business Bureau of the Tri-Counties
Consumer/business bureau fostering ethical advertising and selling practices. Mediates, arbitrates consumer complaints with business and auto manufacturers. Consumer education, referral information, and reports on local firms.
Agency: State of California Department of Consumer Affairs
Offers the information, resources and assistance you need to learn your consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when your consumer transaction goes wrong. The program website offers information about your health, home, car, money, free and low-cost government an...
Agency: VENTURA COUNTY DISTRICT ATTORNEY'S OFFICE (DA)
Files and prosecutes cases civilly, and/or criminally. The cases may involve unfair or unlawful business practices, deceptive advertising, environmental prosecution, or red-light abatement.Staff is trained to assist the public in the following areas: Automobile repair Automobile sales and service contracts Billing disputes Contract disputes Home i...