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  • Department of Aging

    Administers programs for older adults, adults with disabilities, caregivers, and residents in long-term care facilities. Offers the following services:

    • Senior Information Line - links older Californians and their caregivers to local information and assistance. Calls are routed to the local Area Agencies on Aging.
    • Long-Term Care Ombudsman Crisis Line - 24/7 hotline that receives complaints from residents residing in long-term care facilities.
    • HICAP Information Line - offers information on Health Insurance Counseling and Advocacy Program that serves current Medicare beneficiaries.

    Organization Info:


    Languages Available: English

    Payment Description: No fee

    Intake and Eligibility: Open to all

    Areas Served:
    • County

    Contact Information:

    • Phone:
      • 800-510-2020
      • Area Agency on Aging Line
    • Phone:
      • 800-231-4024
      • 24/7 Long-Term Care Ombudsman Crisis Line
    • Phone:
      • 800-434-0222
      • Local HICAP Line
    • Website:


    • Main - National Drive
      1300 National Drive
      Sacramento, CA 95834-1992

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