Service Name: ELECTRIC - Discount Utility Programs (CARE & FERA) & Payment Assistance

Organization Name: SOUTHERN CALIFORNIA EDISON (SCE)

Location

Location Name: Main Office

  • Accessibility: No information has been provided by Agency.
  • Physical Address: PO Box 800, Rosemead, CA, 91770
  • Mailing Address: PO Box 800, Rosemead, CA, 91770
  • Description: During Coronavirus response period, still offering services. Please call (800) 655-4555. They are temporarily suspending service disconnections for nonpayment and waiving late fees by request.  If you are having trouble paying your bill, contact SCE Customer Contact Center to talk about a payment extension or arrangement. For more information, visit sce.com/billhelp. If you are a business customer, you also qualify for suspended service disconnection for nonpayment and waiver of late fees by request. You may also qualify for the CARES Act Paycheck Protection Program, which will provide 100% federally guaranteed loans to small businesses. For more information, visit the Small Business Resources page. 

    California Alternate Rates for Energy (CARE) -Offers income-qualified customers a discount of 20% or more off their monthly electric bill.
    Family Electric Rate Assistance (FERA) -Offers a discounted rate on monthly Southern California Edison (SCE) bill for families of 3 or more who fall within the income guidelines and exceed their baseline usage by 30% or more.

    Energy Efficient Appliances and Equipment- Helps income-qualified households conserve energy and reduce their electricity costs. SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment. This includes replacing refrigerators older than 1999 and energy deficient and replacing old power strips with smart power strips. (Please refer to Community Action who is handling this program)

    Energy Assistance Funds (EAF)- Helps SCE residential customers in need pay their electric bills. A maximum of $100 is available to qualified customers once in a 12-month period.


     
  • Website: https://www.sce.com
  • Phone(s): 800-950-2356
  • Hours: 24/7
  • Eligibility: *CARE
    Eligibility based on income and household size.
    # Persons / Total Combined Annual Income
    1-2 people / up to $32,040
    3 people / up to $40,320
    4 people / up to $48,600
    5 people / up to $56,880
    6 people / up to $65,160
    7 people / up to $73,460
    8 people / up to $81,780

    *FERA
    Eligibility based on income and household size.
    # Persons / Total Combined Annual Income
    1-2 people / Not Eligible
    3 people / $40,321 - $50,400
    4 people / $48,601 - $60,750
    5 people / $56,881 - $71,100
    6 people / $65,161 - $81,450
    7 people / $73,461 - $91,825
    8 people / $81,781 - $102,225

    *EAF and Appliance Funds
    Clients must:
    .Receive electric service through a residential electric meter in SCE's service territory and be in the name of the customer requesting assistance
    .The address on the bill must be the customer's primary residence
    .Assistance only allowed one time per year.
    .Meet the following income qualifications
    1-2 people up to $31,800
    3 people up to $37,400
    4 people up to $45,100
    5 people up to $52,800
    6 people up to $60,500
    Each additional person $7,700
  • Requirements: Proof of income.
  • Areas Served:
    • United States
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