Service Name: ELECTRIC - Discount Utility Programs (CARE & FERA) & Payment Assistance

Organization Name: SOUTHERN CALIFORNIA EDISON (SCE)

Location

Location Name: Main Office

  • Accessibility: No information has been provided by Agency.
  • Physical Address: Confidential Location, CA
  • Mailing Address: PO Box 800, Rosemead, CA, 91770
  • Description: During Coronavirus response period, still offering services. If you are having trouble paying your bill, contact SCE Customer Contact Center to talk about a payment extension or arrangement. For more information, visit sce.com/billhelp. If you are a business customer, you also qualify for suspended service disconnection for nonpayment and waiver of late fees by request. You may also qualify for the CARES Act Paycheck Protection Program, which will provide 100% federally guaranteed loans to small businesses. For more information, visit the Small Business Resources page or call for assistance.

    California Alternate Rates for Energy (CARE)
    Offers income-qualified customers a discount of ~30% off their monthly electric bill.

    Family Electric Rate Assistance (FERA)
    Offers an 18% discounted rate on monthly bill for families of 3 or more who fall within the income guidelines and exceed their baseline usage by 30% or more.

    Energy Efficient Appliances and Equipment
    Helps income-qualified households conserve energy and reduce their electricity costs. SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment. Includes replacing refrigerators older than 1999 and replacing old power strips with smart power strips. 

    Energy Assistance Funds (EAF)
    Helps SCE residential customers in need pay their electric bills. A maximum of $100 is available to qualified customers once in a 12-month period.
  • Website: https://www.sce.com
  • Phone(s): (800) 447-6620
  • Hours: Website available 24/7
  • Eligibility: *CARE
    -Must meet eligibility based on income and household size. Call or visit website for income limits.

    *FERA
    -Must meet eligibility based on income and household size. Call or visit website for income limits.

    *EAF and Appliance Funds
    Clients must:
    -Receive electric service through a residential electric meter in SCE's service territory and be in the name of the customer requesting assistance
    -The address on the bill must be the customer's primary residence
    -Assistance only allowed one time per year.
    -Must meet eligibility based on income and household size. Call or visit website for income limits.
  • Requirements: -Proof of income-Proof of residency
  • Areas Served:
    • United States
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