Service Name: STATE OF CALIFORNIA - OFFICE OF THE PATIENT ADVOCATE - HEALTH CARE QUALITY ?REPORT CARDS

Organization Name: STATE OF CALIFORNIA - OFFICE OF THE PATIENT ADVOCATE

Location

Location Name: STATE OF CALIFORNIA OFFICE OF THE PATIENT ADVOCATE

  • Accessibility: No information has been provided by Agency.
  • Physical Address: 925 L Street, Suite 1275, Sacramento, CA, 95814
  • Mailing Address: 925 L Street, Suite 1275, Sacramento, CA, 95814
  • Description: No longer provides direct consumer assistance or advocacy.

    The Office of the Patient Advocate rates health plans and medical groups using health care 
    perfor?mance measures
    based on the quality of medical care and patient? experience. The website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources?.

    OPA's annual Complaint Data Report provides an analysis of consumer healthcare complaints, enabling the identification of systemic problems or disparities and the promotion of effective complaint resolution efforts. 
     
  • Website: https://www.opa.ca.gov
  • Email: contactopa@opa.ca.gov
  • Phone(s): (916) 309-2741, (916) 324-6407
  • Hours: Monday through Friday 8 am - 5 pm
  • Eligibility: Any Californian seeking information about the quality of health plans or medical groups.
  • Requirements: No information has been provided by Agency.
  • Areas Served:
    • United States
  • Categories:

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